Client Services

How We Create Value

Growth

  • Pricing Realization 
  • Market Penetration 
  • Market Expansion 
  • Product Expansion 
  • Diversification 
  • Acquisition  

Profit

  • Value Engineering 
  • Supplier Negotiations 
  • Direct Labor Reduction 
  • Indirect Labor Reduction 
  • Cost of Poor Quality 
  • Indirect Expense Reduction 

Working Capital

  • Inventory Reduction 
  • Receivables Reduction 
  • Payables Improvement 
  • Fixed Capital Efficiency     

Our System, Your Results.

Lean Focus Business System (LBS)

  • The Lean Focus Business System (LBS) is comprised of Tools, Systems, and Ways of Working.  
  • The purpose is to achieve greater flexibility, agility, and higher levels of Customer satisfaction to increase competitive advantage and fund growth.
  • The system drives operational improvement of safety, quality, delivery, and cost while generating above-market growth and profitability.  

Growth System

The Growth System is a collection of structured processes and tools that allow companies to create sustainable competitive advantage in driving above-market organic growth.  The three pillars include:

  1. Discover:  Customer-centric approach to gather and interpret customer insights to influence product development and go to market strategies to delight customers and create competitive separation.
  2. Design:  Rapid design processes that accelerate product development time-to-market that support customer needs. Faster and better.
  3. Deploy:  Go-to-market processes and tools to improve sales and marketing productivity and effectiveness.  


Lean System

The Lean System is a set of proven, lean manufacturing tools that are deployed in a systematic manner to deliver breakthrough results in Safety, Quality, Delivery, Inventory, and Productivity.  There are 5 steps to implementation:

  1. Specify Value:  from the perspective of the final customer.
  2. Map:  Create a map of the Current State and the Future State of the value stream. Identify and categorize waste in the Current State, and eliminate it.
  3. Flow:  Make the remaining steps in the value stream flow.
  4. Pull:  Let the customer pull products as needed.
  5. Perfection:  With kaizen, there is no end to the process of reducing effort, time, space, cost, and mistakes. Return to the first step and begin the next lean transformation.

Problem Solving Workshop (PS2)

Participants will gain experience with our proprietary Problem-Solving System (PS2) using real problems brought in as pre-work and provided case studies.  

Daily Management Boot Camp

Participants will develop and deploy live daily management boards and processes in their departments aligned to key business metrics and practice conducting real daily management cross-functional reviews. 

Strategy Deployment Boot Camp

Strategic plan deployed into a structured results-based execution process. Level 1, Level 2, matrices, bowlers, action plans, and A3s. Obeya room and standard work for leadership cadence of monthly review.

Leadership System Boot Camp

Lean Focus will teach you HANDS-ON how to use the 3 critical business improvement processes of: Problem Solving (PS2), Daily Management, and Strategy Deployment  

Lean Transformation Boot Camp

Overview of the lean tools of flow, standard work, 6S/VM, pull, daily management, leadership gemba walks, value stream mapping, and A3 problem solving. This is an intensive hands-on workshop using the client’s real VSMs to accelerate learning.  

Leadership Kaizen Boot Camp

An intensive, hands-on breakthrough multi-kaizen event week, exposing senior leadership to the demands of a high performing lean culture. Real breakthrough business results will be achieved by the end of the week, requiring total leadership commitment and participation. 



Rapid Plant Analysis

The goal of analysis is to identify opportunities to reduce costs, reduce lead-time & reduce inventory while maintaining customer service levels by impacting all aspects of the business.

Growth Workshops

Installs are conducted in workshop mode working on real client challenges and opportunities.  Cross-functional participation is critical – all process stakeholder groups should be represented.  We facilitate training and help clients tailor growth tools to fit their business.

Customer Insight 360°

Analysis Approach that displays customer insights that show how to solve for the customer, delight the customer, upsell and retain the customer, and deliver relevant, personalized, contextual and predictive Customer Experiences. 

Tool-Based Boot Camps

Participants will receive comprehensive training and will take part in a results-based kaizen event where the focus will be placed on the applicable tool necessary to deliver the impact during the week.

Growth/Lean Leader Boot Camp

Hands-on training in daily management, the tools of standard work: cycle time, takt time, 8 waste reduction, time observation, spaghetti layout, one piece flow, standard WIP, and line balancing. Participants will leave with a personalized action plan, process, tools, and templates to effectively deploy CI in their company. 

Business System Development

Utilizing a 4-prong approach to design & development, we work with the client to build out a customized business system that addresses People, Plans, Processes, and Performance.

Due Diligence & Integration

Through fact-based analysis, we identify and quantify potential EBITDA adjustments and working capital risks and opportunities, to create Day One and First 100 Day plans, followed by hands-on performance improvement. 

Talent Search

A “Lean” Practitioner knows what to look for in another “Lean” Practitioner.  Our Lean Focus comprehensive talent search process allows us to find the best match to drive results in your organization.  

Interim Leadership

We fill critical leadership positions in Operations, General Management, and Commercial roles so your business keeps running smoothly while you focus on finding the ideal candidate. 

Organizational Design

Organizational design is a step-by-step methodology which identifies dysfunctional aspects of work flow, procedures, structures and systems, realigns them to fit current business realities/goals and then develops plans to implement the new changes. 

Performance & Development

Do you know who your high and low performers are and are you managing them effectively with customized approaches?  How are you measuring employee performance consistently across the organization? Do you have the right talent in the right roles? Are your managers skilled at giving effective developmental feedback formally and informally on a continuous basis?

Culture & Engagement

Culture Workshops that address the 5 critical elements for a high-performing culture: performance management, leading by example, empowering employees, high collaboration & transparency, and continuous training & development.

Ready to start your LEAN journey?

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