Known for blending operational insight with a human-centered approach, Mona has guided cross-functional teams through M&A integrations, SaaS migrations, new product development, and enterprise-wide process improvements. She consistently leads change with empathy, ensuring people remain at the center while organizations evolve to meet future challenges.

Mona holds a B.S. in Management Science and an M.S. in Operations Research from Southern Methodist University. She is also a certified PMP (Project Management Professional) and an ICF Associate Certified Coach (ACC).

Beyond work, she is passionate about travel, fitness, the outdoors, and time with family—always bringing the same energy and curiosity that define her professional life.