Lean Focus LLC (“Lean Focus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our website and related communications.

This Privacy Policy applies to visitors from the United States and the European Union and is intended to comply with applicable U.S. state privacy laws and the EU General Data Protection Regulation (“GDPR”).

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Personal Information You Provide Voluntarily

We may collect personal information that you choose to provide, including:

• Name
• Company or organization
• Job title
• Email address
• Phone number
• Information submitted through contact forms, newsletter sign-ups, event registrations, or other inquiries

Information Collected Automatically

When you visit our website, we may automatically collect limited information such as:

• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Referring website
• Approximate geographic location (city/state or country level only)

This information does not include precise location data.

For detailed information about how we use cookies, please see our Cookie Policy.

 2. LEGAL BASIS FOR PROCESSING (GDPR)

For individuals located in the European Union, we process personal information under one or more of the following legal bases:

• Consent, when you voluntarily provide information or opt in to communications
• Legitimate interests, to operate, maintain, and improve our business, website, and communications
• Contractual necessity, to respond to inquiries or provide requested services
• Legal obligation, to comply with applicable laws and regulations

3. HOW WE USE YOUR INFORMATION

We use personal information to:

• Respond to inquiries and requests
• Communicate with you about our services, insights, podcasts, events, and publications, if you opt in
• Provide thought leadership content, including newsletters and one-point lessons
• Improve our website, offerings, and user experience
• Support internal operations, analytics, and business planning

We do not sell personal information and do not share personal information for third-party marketing purposes.

4. EMAIL COMMUNICATIONS & MARKETING PREFERENCES

If you opt in to receive communications from Lean Focus, you may unsubscribe at any time by:

• Clicking the unsubscribe link included in our emails, or
• Contacting us directly at [email protected]

Operational or transactional communications, such as responses to direct inquiries, may still be sent as necessary.

5. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance functionality and understand how visitors interact with the site. These technologies may collect information such as device and browser information and usage patterns.

Cookies do not collect sensitive personal information. Analytics data is used in aggregate form. You may control or disable cookies through your browser settings.

6. INFORMATION SHARING DISCLOSURE

We may share personal information only in the following limited circumstances:

• With trusted service providers, such as hosting, analytics, CRM, and email platforms, that support our business operations and are contractually required to protect confidentiality
• To comply with applicable laws, regulations, legal processes, or lawful government requests
• To protect the rights, safety, or security of Lean Focus, our clients, or others
• In connection with fraud prevention, investigation, or risk management

We do not authorize third parties to use personal information for their own marketing purposes.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to authorized personnel and service providers who require access for legitimate business purposes and are subject to confidentiality obligations.

9. YOUR PRIVACY RIGHTS

United States

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain data uses where applicable. Lean Focus does not sell personal information as defined by applicable U.S. privacy laws.

European Union

If you are located in the European Union, you have the right to access your personal data, request correction or deletion, restrict or object to certain processing, withdraw consent at any time, and lodge a complaint with a supervisory authority.

To exercise any privacy rights, please contact us using the information below.

10. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. We take appropriate safeguards to ensure lawful data transfers in accordance with applicable data protection laws.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. Lean Focus is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Changes apply prospectively and do not apply retroactively.

13. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Lean Focus, LLC
Email: [email protected]
Phone: (630) 800-8519