Meet
STEVE SHAW

Steve is a versatile, cross-functional change agent with extensive experience in leadership roles and building world-class business systems at industry leaders such as General Electric, Danaher Corporation, and Berkshire Hathaway. He is an accomplished commercial leader and continuous improvement specialist with 20+ years of experience in applying lean principles across commercial and operational functions (including optimizing sales and customer service teams), to enhance the customer experience, improve customer and employee retention, improve overall team effectiveness, and enable multimillion bottom line impact. Steve is a certified Six Sigma Leader from GE Capital, and Master Black Belt in the Danaher Problem Solving System, as well as a graduate of the GE Crotonville Leadership Institute and Danaher Corporation executive immersion program. Steve holds a B.A. Industrial/Organization Psychology from the University of Illinois (Urbana-Champaign).